COVID-19 and Library Services

As both a core partner in teaching and learning activities at Pacific and a prominent public space on campus, the Pacific University Libraries have a responsibility to maintain support for student learning and to safeguard community health. The safety and well-being of our patrons and employees is our utmost priority, and guide the services described below. This site will be updated as needed to reflect current service levels.

Using the Libraries: Spring 2021

In order both to maintain support for student learning and to safeguard community health, limited in-person library services and facilities access resume as of January 4, 2021. Emphasis remains on providing online access to information resources and to research assistance, but use of Pacific’s physical collections of books, music, and films has resumed, and limited use of the library as an individual study space is available. Face coverings are required in all Libraries facilities.

Getting Help with Research, Writing, or Studying

  • If you have questions about using library services or resources, please contact us via chat, email, or phone.
  • Research librarians will be working remotely during the fall semester, so please email or call to set up a Zoom or phone appointment for research help.
  • The Center for Learning and Student Success (CLASS) will have peer tutors available. Tutoring appointments only be available online, with limited exceptions made as needed—if you would like to make an appointment, follow the instructions on the CLASS site.

Library Hours: Forest Grove, Hillsboro, Eugene, Woodburn

Tran Library Hillsboro Campus Eugene Campus Woodburn Campus

Starting January 4:

  • Mon.-Fri. – 8:00 a.m.-5:00 p.m.
  • Sat. – Closed
  • Sun. – 11:00 a.m. - 5:00 p.m.

Starting January 29:

  • Mon.-Fri. – 7:30 a.m.-8:00 p.m.
  • Sat.-Sun. – 11:00 a.m.-8:00 p.m.

Starting January 4:

  • Mon.-Fri. - 8:30 a.m.-5:00 p.m.
  • Sat.-Sun. - Closed
  • No unstaffed open hours evenings & weekends
  • The library resource collection will be accessible on the same schedule as the campus.

Studying in the Library: Tran and Hillsboro Libraries

  • A BoxerID Card will be required to access the Tran Library and the Hillsboro Campus library. Patrons will need to check in at the front desk where staff will assist you with either picking up requested materials or directing you to your reserved study or computing space.
    • The Tran 24-hour space and computers are available as a drop-in study space; there are fewer computers and seating for physical distancing. The main library will not be accessible directly from the 24-hour space at any time.
  • Patrons will be required to wear face coverings in adherence with university guidelines; if you are not wearing a face covering, you will be asked to put one on or leave.
  • All library seating is arranged to support physical distancing and there are directional arrows on the floors for traffic flow; please follow the indicated flow to the extent possible.
  • An online reservation is required to study or use a computer in the Tran and Hillsboro libraries (with the exception of the Tran 24-hour center, which will remain open for drop-in use). Study rooms will be available for individuals only; group study is not permitted.
  • Sanitizer/sanitation stations will be available in the Library; patrons are encouraged to sanitize or wash your hands upon entry and prior to leaving the facility. If available, please also use provided wipes to wipe down study tables or keyboards after using as well.
  • Tran Library: Lockers are still available; keys can be checked out only during library open hours and belongings cannot be kept overnight. Lockers are available first-come first-serve.

Checking out Books and Media: Tran and Hillsboro Libraries

  • Direct access to book, CD, and DVD collections is discouraged in order to reduce the need for cleaning; their shelving will be roped off.
  • Place requests online for any materials that you would like to check out; they will be retrieved from the shelves  and you can pick them up at the front desk. You will receive an email when your request is ready to be picked up.
  • If you have requested physical materials through interlibrary loan or Summit, you can pick those up at the front desk as usual.
  • Physical course reserves (short-term loans of required course readings that faculty place on reserve in the library) will not be available for checkout. The Libraries are working with faculty to try to provide online access through Moodle as an alternative, as possible depending on the material.

Using the Archives and Boxer Makerspace

  • Starting January 4, if you need to access materials in the Archives, Museum, or Art Collections for your coursework or research, please contact Access to the Archives reading room is by appointment only and limited to 1 person at a time.
    • Phone or Zoom research consultations are preferred, and archives staff can scan materials for digital delivery to you.
  • The Boxer Makerspace facility and equipment is available by reservation only. The Makerspace will be open (by reservation) Monday-Friday, 12 p.m. – 5 p.m. through January 28, 2021, and Monday-Friday, 12 p.m. – 7 p.m. starting January 29, 2021.  Reservation slots will be limited as needed to allow for appropriate cleaning of space and equipment between uses.